Refund policy

Return Policy:

We want you to be completely satisfied with your purchase from us. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy.

Conditions for Returns:

  1. The product must be returned within 30 days of the purchase date.
  2. The product must be unopened and in its original condition.
  3. The return shipping costs are the responsibility of the customer.

Return Process:

  1. Contact our customer service team at info@cfcollagen.com to initiate the return process.
  2. Provide your order number and reason for the return.
  3. Our customer service team will provide you with return instructions.
  4. Ship the product back to us using a trackable shipping method.
  5. Once we receive the returned product and verify its condition, we will issue a refund to the original payment method.

Exclusions:

  1. Items that are not in their original condition may not be eligible for a refund.
  2. Products that have been opened or used are not eligible for return.

Contact Us:

If you have any questions or concerns regarding our return policy, please feel free to contact our customer service team at info@cfcollagen.com. We are here to assist you and ensure your shopping experience with us is satisfactory.